Staff needs more training for better customer service. Language problem for only 2 employees speak English. They need lots of improvements but the worse was: Bed was very Uncomfortable, worned down that I had to request for another room, a better bed that's acceptable for a supposedly a nice, expensive hotel ad this one.
Archielyn
نوفمبر 2024
A very nice hotel in a neighbourhood which was safe to walk in during the day, taking the necessary precautions,with a restaurant, shopping mall and other shops nearby. The hotel staff were very friendly and helpful.
Alison
فبراير 2024
Good hotel with a comfy bed. Located in a great location also it's in a residential area so not very noisy but is close to all the main attractions. Also a very safe location and you can walk around even at night. Had a safe so you could leave all your valuables in. The breakfast was good and had a good selection.
Aniruddha
يونيو 2024
The location was excellent, within walking distance of the Avenida Paulista and the Botanical Gardens. The neighbourhood felt safe and was quiet at night. Breakfast was very good with a variety of food to choose from and the dining room opened onto a lovely little outdoor courtyard.
Nicole
أكتوبر 2024
The location is perfect. Walking distance to Paulista Avenue and many shops and restaurants around! The room was super clean and not as loud as other places we stayed in São Paulo. The staff were super friendly and helpful. The only downside was the size of our room, a bit too small for a couple. Therefore, I believe a bit too expensive for the offer.
Juliana
يناير 2025
Location, room size, bed linen, shower, service
Brenno
مارس 2025
Location is nice. The room is well furnished with working table, confortable bed and nice shower. Breakfast carefully prepared, with many and diverse options. The staff is friendly, attentive and helpful.
Washington
فبراير 2024
The best thing about this hotel is its location. Just 2 streets away from Av Paulista, which is full of museums, cultural centers, shops, restaurants, malls, coffee shops, drugstores, etc. It's also very close to Trianon Park. The staff was always friendly and helpful. Breakfast is great too. The buffet is complete and delicious. The room was small but comfortable. The tv had streaming accounts to use so that was very helpful too, especially with my son.
Miriam
يناير 2023
Everything was great. The room was very clean, the shower was hot and strong. Breakfast was good and the staff very friendly. Location was very central yet the room was also very quiet which allowed me to sleep well.
Renee
نوفمبر 2023
Centrally located in Paulista area.
Ck
أبريل 2025